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FAQ

How much does it cost to build a Ride?

A complete Freewheeling Ride starts at $19.99 and a complete R/C Ride starts at $44.99 The total will depend on what Ride Body is selected and the custom accessories that are added to the Ride.

What does Freewheel & R/C mean?

Freewheel means it is a freerolling Ride that you would push around and does not have a motor in the chassis. R/C means it is a radio-controlled Ride that you can drive with a wireless remote that has a motor built into the chassis.

Do I have to build it myself in the store?

We encourage Customizers to build the Ride themselves for the experience. Ridez may be built at home if you do not have the time to build in the store.

Do the Ride Kits online come pre-built?

No, the Ride kits come with all of the parts to make a complete Ride, a hex key tool, and instructions to assemble it. Ridez can be pre-assembled before shipping upon request. Please reach out to servicecrew@ridemakerz.com to make the request prior to placing the order.

Can I have the stock items even if I decide to purchase custom rims or tires?

Yes, the stock items are included in the price of the Ride.

Can I take my Ride apart at home?

Yes, you can change the accessories and chassis (requires a key) at any time.

What size is the key?

It is 7/32”

Can I make changes later?

Yes, any Ride can be customized at any time, by adding more accessories or changing Freewheel to R/C. Customization can be done in the shop or purchases may be made online at ridemakerz.com to make modifications at home with a hex key.

Can I make my existing Ride R/C?

Yes, it is $25.00 to add the Street R/C Chassis and $30.00 to add the Monster R/C Chassis.

Can I make my existing Ride a Monster?

Yes, it is $15.00 to purchase the Monster Freewheel Chassis kit separately for any existing Ride.

How fast does the R/C Ridez go?

This varies and is influenced by a number of factors including battery strength and surface (smooth asphalt, grass, carpet, dirt, etc.). Our Ridez can travel 9.54 mph, which would be considered toy grade R/C.

What is the range for the R/C Ridez?

There are many factors that influence range: battery type, battery charge, and radio or electrical interference. Operating outdoors typically has better range than indoors. The range is up to 150 feet.

What is the difference between the R/C Street and R/C Monster Remotes?

R/C Street has front wheel steering and R/C Monster has tracked vehicle steering (drives like a tank).

How long does the battery pack need to charge before using?

New Battery Packs should be charged five (5) hours for the first two (2) times. Subsequent charges will require only four (4) hours. We recommend using these charge schedules to optimize battery pack performance and increase the life of the battery.

Can I drive my Ride outside?

Of course, as with any R/C Ride be conscious of weather conditions. It works best on a smooth, flat surface.

Can I drive my Ride on carpet?

Just like most R/C vehicles, surfaces can impact turning radius, speed, and battery life. Although you’ll be able to operate your Ride on carpeted surfaces, for optimal performance of the R/C Ride it is recommended to drive them on smooth, flat surfaces.

Does the sounds activate when I am driving?

Yes, you can push down on the hood scoop to activate or press the lights button on the remote.

Do the lights come on when I am driving?

Yes, the Street Lights and front/back lights come on while driving (Sans RZ-X).

Will the Street Lights work on my Ride?

Yes they will. On a Freewheel Ride you must push down on the Hood Scoop to activate. On an R/C Ride you must push down on the Hood Scoop, press the Lights button on the remote, or they will activate while the Ride is driving.

Can I put Street Lights on my Monster Ride?

Yes. The Street Lights are compatible on every ride and chassis.

Can I put BOTH Street Lights and Side Pipes on my Ride?

There is only room for one option. However, you can easily switch them out to change the look of your Ride.

How much does it cost for a party?

As little as $19.99 per guest with a minimum of 5 guest total. We recommend $30-$50 per guest for Freewheel Ridez and $60-$100 for R/C Ridez. We will help with the choices that can be made to ensure that each guest stays within the set budget during the party. The party will also include lanyards for all guests and a special gift for the guest of honor.

What is your return policy?

All product returns must take place within 30 days of the original purchase with a receipt. Please note, that disposable AA batteries will not be refunded so feel free to keep them.

Can I order a custom Ride Body?

Unfortunately, no. Due to the cost of molds, development, and licensing we are not able to produce Ride Bodies outside of our core assortment.

Where are you located?

All of our current locations can be found at https://www.ridemakerz.com/locations.

Do you franchise?

At this time, we do not offer any franchise opportunities as each of our Shops are corporately owned and operated.